PromoFlix legal
Privacy Policy
Last updated July 16, 2026
Our privacy commitment
PromoFlix values transparency, security, and responsible data practices. We do not sell customer information.
Information we collect
We may collect your name, email, phone number, company information, billing information, uploaded contacts, marketing content, IP address, device information, browser type, and usage statistics.
How we use information
We use information to operate PromoFlix, generate personalized videos, provide support, improve platform performance, communicate updates, and prevent abuse and fraud.
Third-party services
PromoFlix may integrate with CRM platforms, email providers, payment processors, cloud infrastructure providers, analytics providers, and AI service providers. These providers process information under their own terms and privacy practices.
Data retention
Information is retained only as long as necessary to provide services and satisfy legal obligations.
Security
We use industry-standard safeguards designed to protect customer information, including encryption in transit and at rest, secure authentication, access controls, monitoring, backups, and infrastructure security controls.
Cookies
We use essential, analytics, and marketing cookies to operate and improve the service. You can manage cookies through your browser settings, although certain features may not function properly if cookies are disabled.
Your rights
You may request access, correction, deletion, or export of your personal information by contacting support@promoflix.ai.
Sensitive information
Unless otherwise agreed in writing, PromoFlix is not intended for storing, processing, or transmitting protected health information, Social Security numbers, bank account numbers, payment-card data, or other highly regulated sensitive information.