How can we help?

PromoFlix uses AI to insert personalized elements — the recipient's name, company, job title, or any custom field — into your video at the moment of delivery. You record one master video; we handle all personalization at scale automatically with no re-editing needed per contact.

None at all. You record one video on your phone or webcam, and PromoFlix handles everything else — personalization, thumbnails, landing pages, and delivery. If you can record a voicemail, you're qualified.

Every plan includes a set number of monthly contact credits, and you can send up to 100% beyond that allowance — the additional sends are simply billed as overage. We don't sell separate credit packs. If a CSV you upload contains more contacts than your remaining credits cover, we'll show you exactly what the extra charge would be and ask whether you want to continue before anything is sent. You can also upgrade or downgrade your plan at any time, and the change takes effect at the start of your next billing cycle.

PromoFlix connects with Gmail, Outlook, and most major CRMs and automation platforms — including HubSpot, Salesforce, GoHighLevel, and Zapier for everything else. Videos can be triggered directly from your existing workflows.

Plans are monthly subscriptions based on your monthly contact credits and features, and every plan starts with a 14-day free trial. A credit card is required to start the trial. If you go beyond your monthly credits, that usage is billed as overage at your plan's rate rather than through add-on credit packs.

Videos are delivered through your own email account or sending domain, so they inherit your existing sender reputation rather than a shared one. Personalized thumbnails link to a fast video landing page — no heavy attachments that trip spam filters.

Yes. Landing pages, thumbnails, and player pages can all carry your logo, colors, and domain, so the entire experience looks like you — because it is.

Every send includes view tracking: who opened, who watched, how far they got, and who clicked your call-to-action. Watch data syncs back to your CRM so your follow-up can prioritize the warmest viewers.

Contact data is encrypted in transit and at rest, never sold or shared, and you can export or delete it anytime. For regulated industries, we support the compliance workflows your counsel will ask about.

Yes. You can upgrade, downgrade, or cancel from your account settings in about three clicks. Plan changes take effect at the beginning of your next billing cycle, so your current credits stay available through the end of the period you've already paid for.